Shipping Policy for Nextwave
At Nextwave, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy to understand the process, costs, and timelines.
SECTION 1 – SHIPPING LOCATIONS
We currently ship orders across India. Unfortunately, we do not offer international shipping at this time.
SECTION 2 – PROCESSING TIME
- All orders are processed within 2-3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation email with tracking details once your order has been dispatched.
SECTION 3 – SHIPPING CHARGES
- Free Shipping: Available for orders above ₹1,000.
Shipping charges, if applicable, will be calculated and displayed during checkout.
SECTION 4 – DELIVERY TIME
Estimated delivery times may vary based on your location:
- Metro Cities: 3-5 business days.
- Other Urban Areas: 5-7 business days.
- Remote/Rural Areas: 7-10 business days.
Please note that delivery times are approximate and may be affected by unforeseen delays.
SECTION 5 – TRACKING YOUR ORDER
- Once your order is shipped, you will receive an email or SMS with the tracking details.
- You can use the provided tracking number to monitor your shipment’s status on our delivery partner’s website.
SECTION 6 – FAILED DELIVERY ATTEMPTS
In case of a failed delivery attempt due to an incorrect address or unavailability of the recipient:
- Our courier partner will attempt a second delivery.
- If the second attempt fails, the package will be returned to us, and we will contact you to resolve the issue.
SECTION 7 – SHIPPING ISSUES
If you encounter any issues with your shipment (e.g., delay, damage, or missing items), please contact our customer support team at nextwavesale@gmail.com or call us at [Your Contact Number Here]. We will assist you in resolving the matter promptly.
SECTION 8 – CHANGES TO THIS POLICY
Nextwave reserves the right to modify this Shipping Policy at any time. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
SECTION 9 – CONTACT INFORMATION
For any questions or concerns about this Shipping Policy, please reach out to us:
Email: nextwavesale@gmail.com
Phone: +919874609629
Address: NextWave,
Boalia, Kayal Para, Garia, Kolkata,Nearest Land Mark, Harendranath Sriti Sangha Club, Kolkata, Pincode – 700084